Shangri-la Surabaya - Surabaja
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Shangri-la Surabaya
Surabaja Jl. Mayjend Sungkono 120
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.9/10
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.9/10
Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls.
Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.
Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.
Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
The hotel day starts from hour 14:00 and ends at 12:00.
Children’s Meal Policy forShangri-La Circle Members
When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below andchildren who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can alsoShangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Deluxe King Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Executive King Room. Offering larger space and panoramic views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Horizon Deluxe King Room. Located in higher floor with city view, this room features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Horizon Executive King Room. Located in higher floor with panoramic city view, this room offers larger space. It features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Executive Suite. Offering much larger space and panoramic views of the city, this suite has a work station and a seating area with a sofa. It comes with air conditioning, a flat-screen cable TV, minibar and teacoffee-making facilities. En suite bathroom has a bath, a hairdryer, robes and free amenities. Guests enjoy executive lounge access. ;
Deluxe Twin Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom.
Shuttle service (additional charge)
Allergy-free room
24-hour security
Parking
Cashless payment available
Kids' pool
Breakfast takeaway containers
Guest accommodation is disinfected between stays
Shuttle service (free)
First aid kit available
Packed lunches
Hot tub/Jacuzzi
Designated smoking area
Hand sanitizer in guest accommodation and key areas
Key card access
Free WiFi
Luggage storage
Swimming pool
Spa/wellness packages
Face masks for guests available
Non-smoking rooms
Restaurant
Valet parking
Fitness/spa locker rooms
Spa lounge/relaxation area
Children's playground
Daily housekeeping
Massageadditional charge
WiFi available in all areas
Spa facilities
Parking on site
Accessible parking
Car hire
Free parking
Fax/photocopyingadditional charge
All plates, cutlery, glasses and other tableware have been sanitized
Games room
Emergency cord in bathroom
Fire extinguishers
Shared stationery such as printed menus, magazines, pens, and paper removed
Fitness
Trouser pressadditional charge
Express check-in/check-out
Sauna
Smoke alarms
Nightclub/DJadditional charge
Bar
Toilet with grab rails
Use of cleaning chemicals that are effective against Coronavirus
CCTV in common areas
Internet services
Airport pick upadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Air conditioning
Airport drop offadditional charge
Staff follow all safety protocols as directed by local authorities
ATM/cash machine on site
Currency exchange
Airport shuttle (additional charge)
Breakfast in the room
Spa and wellness centre
Security alarm
Invoice provided
Picnic area
Sun umbrellas
Facilities for disabled guests
Room service
Guest accommodation sealed after cleaning
Meeting/banquet facilitiesadditional charge
Foot bath
Garden
Sun terrace
Shallow end
Screens or physical barriers placed between staff and guests in appropriate areas
Lift
24-hour front desk
CCTV outside property
Physical distancing rules followed
Delivered food is securely covered
Safety deposit box
Water slide
Ironing serviceadditional charge
Shuttle service
Kids' club
Process in place to check health of guests
Food can be delivered to guest accommodation
Movie nights
Kids' outdoor play equipment
Physical distancing in dining areas
Kid-friendly buffet
Golf course (within 3 km)additional charge
Snack bar
Sun loungers or beach chairs
Tennis equipmentadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Outdoor pool (all year)
Tennis court
Fitness centre
Dry cleaningadditional charge
WiFi
Barber/beauty shop
Concierge service
Outdoor pool
Airport shuttle
Contactless check-in/check-out
Tour desk
Pool bar
Live music/performance
Laundryadditional charge
