Shangri-la Surabaya - Surabaja
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Shangri-la Surabaya
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
9.0/10
Check availability
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
9.0/10
Delivered food is securely covered
Free parking
Trouser pressadditional charge
Golf course (within 3 km)additional charge
Safety deposit box
Garden
Screens or physical barriers placed between staff and guests in appropriate areas
Laundryadditional charge
Hot tub/Jacuzzi
Fire extinguishers
Sauna
WiFi
Smoke alarms
Cashless payment available
Restaurant
Physical distancing in dining areas
Sun terrace
Spa lounge/relaxation area
Kids' club
CCTV outside property
Hand sanitizer in guest accommodation and key areas
Tennis court
Outdoor pool
Barber/beauty shop
Airport drop offadditional charge
Room service
Kids' pool
Games room
Parking on site
Staff follow all safety protocols as directed by local authorities
Air conditioning
Airport shuttle (additional charge)
Live music/performance
Movie nights
Fitness
Kid-friendly buffet
Tennis equipmentadditional charge
Parking
Breakfast takeaway containers
Foot bath
Face masks for guests available
Massageadditional charge
CCTV in common areas
Free WiFi
Kids' outdoor play equipment
Sun loungers or beach chairs
Guest accommodation is disinfected between stays
Express check-in/check-out
ATM/cash machine on site
Invoice provided
Allergy-free room
Tour desk
24-hour security
Non-smoking rooms
Water slide
Lift
Packed lunches
Key card access
Process in place to check health of guests
Security alarm
Children's playground
Picnic area
Designated smoking area
Pool bar
Sun umbrellas
Fax/photocopyingadditional charge
Luggage storage
WiFi available in all areas
Facilities for disabled guests
First aid kit available
Airport pick upadditional charge
Meeting/banquet facilitiesadditional charge
Shuttle service (additional charge)
Internet services
Shuttle service
Use of cleaning chemicals that are effective against Coronavirus
Dry cleaningadditional charge
Daily housekeeping
Ironing serviceadditional charge
Accessible parking
Breakfast in the room
All plates, cutlery, glasses and other tableware have been sanitized
Swimming pool
Contactless check-in/check-out
Outdoor pool (all year)
Toilet with grab rails
Valet parking
Linens, towels and laundry washed in accordance with local authority guidelines
Currency exchange
Fitness centre
Guest accommodation sealed after cleaning
Shuttle service (free)
Car hire
Fitness/spa locker rooms
Snack bar
Food can be delivered to guest accommodation
Concierge service
Shallow end
Spa/wellness packages
Spa facilities
Bar
Emergency cord in bathroom
Physical distancing rules followed
Spa and wellness centre
Guests have the option to cancel any cleaning services for their accommodation during their stay
Airport shuttle
24-hour front desk
Nightclub/DJadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls.
Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.
Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.
Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
The hotel day starts from hour 14:00 and ends at 12:00.
Children’s Meal Policy forShangri-La Circle Members
When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below andchildren who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can alsoShangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Deluxe King Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Executive King Room. Offering larger space and panoramic views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Horizon Deluxe King Room. Located in higher floor with city view, this room features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Horizon Executive King Room. Located in higher floor with panoramic city view, this room offers larger space. It features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Executive Suite. Offering much larger space and panoramic views of the city, this suite has a work station and a seating area with a sofa. It comes with air conditioning, a flat-screen cable TV, minibar and teacoffee-making facilities. En suite bathroom has a bath, a hairdryer, robes and free amenities. Guests enjoy executive lounge access. ;
Deluxe Twin Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom.
