Mercure Serpong Alam Sutera - Serpong
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Mercure Serpong Alam Sutera
Serpong Jl. Alam Sutera Boulevard Kav. 23, Serpong, Tangerang Selatan
No. of rooms
188
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
We speak
ID
8.2/10
Children stay
is not possible
No. of rooms
188
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
We speak
ID
8.2/10
is not possible
Located a 5-minute walk from Living World Mall, Mercure Serpong Alam Sutera offers a luxurious stay with an outdoor pool and a restaurant. A tennis court and free parking spaces are also available on site. Free WiFi is accessible throughout.
Elegantly fitted with carpeted flooring, the air-conditioned rooms come with a flat-screen cable TV and a personal safe. An electric kettle and a free minibar are also provided. En suite bathroom has a hairdryer, a shower and free toiletries.
Mint & Pepper serves Indonesian and international specialties. Meals can also be delivered to the comfort of guests rooms.
Staff at the 24-hour reception can assist you with luggage storage and laundry requests. Other facilities include a business centre and meeting rooms. Car rentals and airport transfers can also be arranged at an additional charge.
Mall @Alam Sutera and Summarecon Mall Serpong are both a 15-minute drive away from Mercure Serpong Alam Sutera. Soekarno-Hatta International Airport is 1-hour driving.
The hotel day starts from hour 14:00 and ends at 12:00.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Privilege Double Room. Offering more space, this air-conditioned double room comes with an espresso machine. En suite bathroom includes a shower and aof free toiletries. ;
Superior Double Room. This air-conditioned double room features a safe, a flat-screen cable TV and an electric kettle. A minibar is also provided. En suite bathroom includes a shower and aof free toiletries. ;
Superior Twin Room. This air-conditioned twin room features a safe, a flat-screen cable TV and an electric kettle. A minibar is also provided. En suite bathroom includes a shower and aof free toiletries. ;
Privilege Twin Room. Offering more space, this air-conditioned twin room comes with an espresso machine. En suite bathroom includes a shower and aof free toiletries. ;
Superior Double Room with Pool View. The pool with a view is a top feature of this triple room. Featuring free toiletries, this triple room includes a private bathroom with a shower and slippers. The air-conditioned triple room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Wheelchair accessible
Parking on site
Screens or physical barriers placed between staff and guests in appropriate areas
Fruitsadditional charge
Non-smoking throughout
Thermometers for guests provided by property
Guest accommodation is disinfected between stays
Security alarm
Process in place to check health of guests
Air conditioning
Accessible parking
Adults only
Dry cleaningadditional charge
24-hour security
First aid kit available
Parking
Breakfast in the room
Shared lounge/TV area
Airport shuttle (additional charge)
BBQ facilitiesadditional charge
Physical distancing rules followed
Express check-in/check-out
Swimming pool
Key access
Food can be delivered to guest accommodation
Cycling
Fitness/spa locker rooms
Rooftop pool
Trouser pressadditional charge
Massageadditional charge
Business centreadditional charge
Non-smoking rooms
Toilet with grab rails
Outdoor pool (all year)
Cashless payment available
Lift
Fitness
Breakfast takeaway containers
Invoice provided
Kids' pool
Spa/wellness packages
Laundryadditional charge
Outdoor pool
Garden
Physical distancing in dining areas
Snack bar
Terrace
Face masks for guests available
Fitness centre
Linens, towels and laundry washed in accordance with local authority guidelines
Concierge service
Kid mealsadditional charge
Private parking
WiFi available in all areas
Delivered food is securely covered
Luggage storage
Staff follow all safety protocols as directed by local authorities
24-hour front desk
Sun loungers or beach chairs
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Safety deposit box
Hand sanitizer in guest accommodation and key areas
CCTV in common areas
Spa and wellness centreadditional charge
Contactless check-in/check-out
Restaurant
Meeting/banquet facilitiesadditional charge
Designated smoking area
Guests have the option to cancel any cleaning services for their accommodation during their stay
Facilities for disabled guests
Free WiFi
Valet parking
Internet services
Free parking
Fax/photocopyingadditional charge
WiFi
Access to health care professionals
Property is cleaned by professional cleaning companies
All plates, cutlery, glasses and other tableware have been sanitized
Daily housekeeping
Shared stationery such as printed menus, magazines, pens, and paper removed
Car hire
Room service
Smoke alarms
Happy houradditional charge
Key card access
Bar
Sun umbrellas
Airport drop offadditional charge
Fire extinguishers
Airport shuttle
Airport pick upadditional charge
Ironing serviceadditional charge
